Customer Satisfaction

Here at ACG Plumbing and Heating, our mission is to consistently exceed our customer’s expectations.

 We promise that our fully qualified and experienced engineers will behave in a courteous and professional manner at all times. We know we are in your property so we will aim to complete all work as efficiently and quickly as possible.

We have dedicated full time Customer Care ensuring our service delivery and workmanship remains at the highest possible level. Any queries or worries after a job is done, we are more than happy to help put any worries at ease.

We love nothing more than to help people achieve their requests and we love getting their honest feedback.

Guarantee Period

All our workmanship is guaranteed for a period of 12 months after completion. All materials are covered by the manufacturers warranties.

Complaints Procedure

In the unlikely event that a problem arises after we have left, please contact us. Provide us with all the details, along with your address and date the work was carried out. We will endeavour to find an appropriate resolution.